When you buy or lease a Porsche it will come with exclusive roadside assistance that offers added security when traveling. You will receive the benefits of the Porsche 24-Hour Roadside Assistance program for the duration of the Porsche Limited Warranty coverage.
You can reach Porsche 24-Hour Roadside Assistance by calling 1 (800) PORSCHE/ (OPTION1) to receive service and benefits. These benefits including the following:
If your Porsche is have trouble starting, we will send an authorized servicer to jump start your vehicle. If your Porsche is unable to start, an authorized servicer will provide towing services subject to the Emergency Towing guidelines.
Should you encounter a situation that causes damage to a tire making the vehicle inoperable, the proper towing equipment will be dispatched to assist. Depending on your vehicle’s tire/wheel specifications it may be necessary to transport the vehicle to the nearest authorized Porsche dealership for service.
Unfortunately, the cost to install a new tire onto the wheel or the second service call to return a repaired tire to the disabled vehicle are not part of the Porsch 24-hour Roadside Assistance program.
Should you happen to run out of fuel, Porsche 24-Hour Roadside Assistance will gladly provide enough fuel to get you to the nearest gas station. Both the delivery service and the fuel are complimentary.
Should you misplace your keys in your locked Porsche, please call your authorized Porsche dealership or Porsche 24-hour Roadside Assistance so that arrangements can be made for you to obtain your spare key or transport your Porsche to the nearest authorized Porsche dealership.
In the case where your ignition key is lost, broken or accidentally locked in your vehicle, replacement keys must be obtained through the nearest authorized Porsche dealership and could take up to 48-hours to obtain. Replacement keys must be obtained through an authorized Porsche dealer as a key from any other source will not start the vehicle.
Service Service will be provided to extract your Porsche from snow, mud, sand or a ditch, provided that your vehicle is in an area immediately adjacent to a regularly traveled road and can be serviced with standard servicing equipment.
Should your Porsche become disabled more than 100 miles from your residence due to a warrantable mechanical failure, you may be eligible for reimbursement of trip interruption expenses. You may be eligible in situations where your vehicle cannot be started or driven without causing damage and the local authorized Porsche dealership is unable to repair the problem the same day. If you are in this situation, trip interruption can be submitted by contacting 1-800-PORSCHE option 1.
Trip interruption coverage includes reimbursement for: